Gaming is for fun — not stress. sq999 believes every player has the right to play safely, responsibly, and enjoyably. Use our tools and support to keep your gaming experience healthy.
Important: Gaming is for entertainment purposes only. If you feel that gaming is having a negative impact on your life or family, please read the support section below and contact our support team.
Responsible gaming means playing in a way that keeps you aware of your limits, sticking to a budget, and never prioritizing gaming over other life responsibilities. At sq999, responsible gaming is not just a rule — it is a core principle.
Online gaming is growing rapidly in Bangladesh. From slots to Live Casino and Sports Betting, access has never been easier. But with that ease comes responsibility. sq999 believes that an informed player always makes better decisions — and helping you stay informed is what we're here for.
Responsible gaming means setting clear time and spending limits, staying level-headed after a loss, and treating gaming as entertainment — not a source of income.
The following conditions must be met to participate on the sq999 platform:
Sq999 requires age verification at registration. We reserve the right to suspend any account where eligibility is in doubt.
The most important aspect of responsible gaming is setting a budget in advance. On sq999, you can set your own deposit limits, loss limits, and session time limits.
Before placing any bet, ask yourself: "Would losing this money hurt my family?" If the answer is yes, it's best not to place the bet.
Sq999 believes that taking regular breaks makes the gaming experience more enjoyable. Our platform offers several break options:
To use these features, go to the "Responsible Gaming" section in your account settings or contact our support team directly. Changes take effect within 2 hours of your request.
Sq999 wants to keep not just you, but your family members safe from gaming-related harm — especially when it comes to underage children.
Operating an account on behalf of a minor is strictly prohibited and legally punishable. If this occurs, the account will be permanently closed.
If you or someone you know is showing signs of gaming addiction, you don't have to face it alone. sq999's support team is always ready to help. Seeking professional advice is completely normal — and a sign of strength.
Overcoming a gaming addiction is difficult, but not impossible. With the right support and plan, many people have returned to a normal life. Take your first step — ask for help.
Sq999 Support Team: [email protected] — Monday to Sunday, 9:00 AM to 11:00 PM. You can also speak to us directly via live chat.
Ask Yourself the Following Questions
Have you spent more than your set gaming budget?
Do you chase your losses by placing more bets right after losing?
Do you hide your gaming from family or friends?
Do you feel restless or irritable when you cannot game?
Have you neglected work, studies, or family duties because of gaming?
Have you borrowed money or dipped into savings to fund gaming?
If you answered "Yes" to 2 or more questions, please contact our support team.
If you're in crisis, reach out today. Our team is always here for you.
If you notice these signs, it is important to act right away. The sooner you recognize them, the easier it is to address them.
Repeatedly going over your budget
Chasing losses with bigger bets
Hiding your gaming from family or loved ones
Feeling irritable or moody when unable to game
Neglecting work, studies, or family responsibilities
Dipping into savings or taking on debt to fund gaming
Spending far more time than planned
Gaming thoughts are disrupting your sleep or appetite
Set your own daily, weekly, and monthly maximum deposit limits. Once set, limits cannot be easily increased — a 72-hour waiting period applies.
Gaming is automatically suspended once you reach a set loss amount. This protects you from making impulsive decisions in the heat of the moment.
Set a time limit for each gaming session. You'll receive automatic alerts and reality checks when the limit is reached.
Take a voluntary break from 24 hours to 30 days. No bets or deposits can be made during this period.
Long-term break option from 6 months to 5 years. While exclusion is active, your account will be locked and no bonus offers will be sent.
A strict age verification process at registration. Suspicious accounts are automatically flagged for review.
Log in to sq999 and click the profile icon in the top right corner.
Go to the "Account Settings" section from the profile menu.
Inside Settings, find the "Responsible Gaming" tab — all tools are available there in one place.
Set a deposit limit, loss limit, or session timer — whatever you need — and lock it in.
If you need a break, choose the cooling-off or self-exclusion option — it takes effect within 2 hours.
For any issues, reach our support team directly via live chat or email — you'll get a quick response.