Sq999 Terms and Conditions — What You Need to Know Before Joining

Sq999 (referred to as "we", "platform", or "site") is an online gaming and betting platform serving users in Bangladesh and select other countries. These Terms and Conditions constitute a legally binding agreement between you and sq999.

By creating an account or using sq999, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Sq999 reserves the right to amend these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

To register an account on sq999, you must provide accurate and complete information. Creating an account with false or incomplete details is prohibited and may result in account termination.

• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be suspended.
• Your account is for your personal use only. Betting on behalf of a third party or using third-party funds is not permitted.
• You must keep your login credentials (password and username) strictly confidential. You are responsible for any activity resulting from sharing them with others.
• To update your account details, please get in touch with our support team.
• If you notice any unauthorized access or suspicious activity on your account, contact us immediately.

You must be 18 years of age or older to participate on sq999. This platform is strictly prohibited for minors.

We may request identity verification documents at any time — such as a national ID, passport, or driving license. Withdrawals may be placed on hold until verification is complete.

Deposits and withdrawals on sq999 can be made via bKash, Nagad, and other approved payment methods. The minimum deposit is BDT 300 and the minimum withdrawal is BDT 500.

• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Sq999 reserves the right to hold large withdrawals until identity verification is complete.
• Currency conversion fees may apply — the exact rate varies by payment method.

Sq999 offers a variety of bonuses and promotions. Each bonus comes with its own wagering requirements, which you should read carefully before accepting.

• The welcome bonus is available to new members only, once per person. Claiming bonuses across multiple accounts is strictly prohibited.
• To cash out bonus funds, you must complete the required rollover — generally 20–35x the combined deposit and bonus amount.
• Bonuses that are not used within the specified timeframe after being credited will expire automatically.
• There may be a maximum bet limit when wagering with bonus balance. Exceeding this limit may result in the bonus being forfeited.
• Sq999 reserves the right to modify or cancel any bonus at any time. Check the promotions page regularly for updates.

It is your responsibility to understand the specific rules of each game or sport before placing a bet on sq999. Once a bet is confirmed, it generally cannot be cancelled.

• Bet outcomes are determined in accordance with the decision of the relevant game provider or official sports authority.
• If an event is cancelled or suspended, bets may be refunded in accordance with our specific rules.
• If incorrect odds are displayed due to a technical error, sq999 reserves the right to cancel the affected bet.
• Exploiting delayed or incorrect data in live betting (arbitrage) is strictly prohibited.

Any of the following activities will result in immediate account closure and possible forfeiture of all funds:

• Using funds from money laundering or illegal sources.
• Placing bets using bots, automation software, or artificial intelligence.
• Creating multiple accounts to claim bonus benefits.
• Attempting to hack the platform's systems or breach its security.
• Colluding with other members to manipulate the outcome of games or bets.
• Threatening or harassing sq999 staff.

You may close your account at any time by contacting our support team. Please ensure all pending withdrawals are completed before closing your account.

Sq999 may suspend or close accounts for the following reasons:

• Violation of these Terms and Conditions.
• Failure to verify identity or providing false information.
• Suspicious or fraudulent transactions.
• Regulatory authority guidelines.

Sq999 takes responsible gaming seriously. We believe gaming should be entertainment, not an addiction. That's why we offer a range of player protection tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: You'll receive periodic reminders about your gaming session time.
• Cooling-Off Period: You can take a break ranging from 24 hours up to 30 days.

If you feel you're losing control of your gaming, please contact us or Responsible Gaming Page See.

Your personal information is handled by us in accordance with our Privacy Policy collected, stored, and processed in accordance with our policy. sq999 does not sell your data to third parties.

• Your personal information is used solely for service delivery, identity verification, and fulfilling legal obligations.
• We use SSL encryption and advanced security measures to keep your information safe.
• You have the right to request access to, correction of, or deletion of your personal data.

For any disputes or complaints, please contact our support team in the first instance. We aim to respond within 72 hours.

• Submitting your complaint in writing via email will help us resolve it faster.
• In disputes relating to game outcomes, the game provider's logs and records will be treated as the definitive evidence.
• If a matter cannot be resolved internally, it may be referred to independent mediation.

Sq999 reserves the right to update, amend, or cancel these Terms and Conditions at any time. For significant changes, we will make reasonable efforts to notify you by email or through a notice on the platform.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.